Resource Center

Cypress provides end-to-end hosted VoIP management, including your phone.Remember how we said “managed” communications earlier? That’s because we manage it all – your system, your data, your phones… even training you on how your phones work. Whether you're using a traditional phone system or our Voice over IP solution, our goal is simple. To make communications easy for you each and every day.

Got a question? Or questions? Don’t worry – we’ll walk you through it every step of the way.

Click here for our FREE VoIP Speed Test VOIP test

C4 IP PC Client Download
Click here or on the download link below to begin your download of the zip file
.
(Note: High speed connection is recommended due to the size of the zip file.)

After downloading the PC Client zip file, simply extract it to your PC and install it
using the on-screen instructions.

And that's it. You are ready to begin using the Cypress Voice over IP solution to connect, communicate, collaborate and continue!

Download Cypress PC Client softphone.

C4 IP Receptionist Soft Console Download

The C4 IP Receptionist Soft Console is also available for download. Click here to download the zip file for the C4 IP Receptionist Soft Console.

User Guides and Quick Reference Guides

Here are some handy user guides, just in case you need them in a handy PDF format.

Phones

Nortel Interactive IP Phone Training and User Guide

User Manuals and Quick Reference Guides (C4 IP 2007 for VoIP)

  • User Guides
    • Nortel IP Phone 1140 User GuideNortel IP Phone 1140 for C4 IP Hosted VoIP
    • Nortel IP Phone 1120 User Guide Nortel IP Phone 1120 for C4 IP Hosted VoIP.
  • Quick Reference Guides
    • Nortel IP Phone 1140  Quick Reference Guide Nortel IP Phone 1140 for C4 IP Hosted VoIP
    • Nortel IP Phone 1120  Quick Reference Guide Nortel IP Phone 1120 for C4 IP Hosted VoIP.
    • Nortel IP Phone 2001 Quick Reference Guide Nortel IP Phone 2001 for C4 IP Hosted VoIP.
    • Nortel IP Phone 2002 Quick Reference Guide Nortel IP Phone 2002 for C4 IP Hosted VoIP.

User Manuals and Quick Reference Guides (C4 IP 2006 for VoIP)

  • User Guides
    • Nortel IP Phone 2002 User Guide
    • Nortel IP Phone 2033 User Guide
  • Quick Reference Guides
    • Nortel IP Phone 1120 Quick Reference Guide
    • Nortel IP Phone 1140 Quick Reference Guide
    • Nortel IP Phone 2002 Quick Reference Guide
    • Nortel IP Phone 2004 Quick Reference Guide
    • Nortel IP Phone 2007 Quick Reference Guide
    • Cisco IP Phone Quick Reference Guide

User Manuals and Quick Reference Guides (EZ Office Digital )

  • Nortel 3900 Series User Guide
  • Nortel 2000 Series User Guide
  • Nortel 3900 Series Quick Reference Guide
C4 IP Voice over IP

C4 IP Personal Agent Web Portal Access

User Guides and Quick Reference Guides (C4 IP 2007 for VoIP)

  • Meet Me Conferencing
    • Quick Reference Guide
    • User Guide
  • Multimedia Office Client Quick Reference Guide
  • PC Client Quick Reference Guide
  • PC Client User Guide
  • Personal Agent and Routes Quick Reference Guide
  • Receptionist Soft Client User Guide
  • Unified Messaging
    • Quick Reference Guide
    • User Guide

User Guides and Quick Reference Guides (C4 IP 2006 for VoIP)

  • PC Client Quick Reference Guide
  • Unified Communications Quick Reference Guide
  • Meet Me Quick Reference Guide
  • Personal Agent Quick Reference Guide
  • Assistant Support and Assistant Console User Guide
  • Assistant Quick Reference Guide
  • Assisted User Quick Reference Guide
  • Auto Attendant User Guide
EZ Office

User Manuals

  • Meridian Voice Mail
  • Centennial One, Centigram and Baypoint Voice Mail
Remote Access Connectivity

SmartAccess (remote access connectivity)
Atlanta Customers: (404) 442-0007
Seattle Customers: (206) 621-0040
All Other Customers: 1-866-819-4090 (toll free)

SmartMail

Support for Microsoft® Outlook, Outlook Express, Netscape Mail and Web Mail.

SmartConfrencing

SmartConferencing Login

SmartConferencing Quick Reference Guide


Breaking News
Let's Talk